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Decoding China’s Consumer Journey: How AI, Social Commerce, and DOOH Are Transforming Brand Success

By the time the last panel discussion wrapped up, one thing was clear from the webinar hosted by YOYI TECH, Xingchang Xinda Technology, and VIOOH China: winning in China’s evolving digital marketing ecosystem now demands a whole new level of strategic agility. From personalized AI-driven advertising to the fusion of social commerce and programmatic DOOH, the conversations sparked a powerful call to rethink what it takes to truly connect with China’s next generation of consumers.

Kicking off the session, Andy Ng, Managing Director of International Business at YOYI TECH, set the tone with a compelling dive into how AI is no longer a futuristic concept, but an essential reality in China’s advertising landscape.

He walked the audience through the shift from mass digitization to today’s AI-enabled marketing, where real-time personalization, predictive targeting, and creative automation are redefining what relevance means. As Andy described, it’s no longer enough to simply reach consumers; brands must now craft micro-segmented journeys, tailored to individuals’ precise behaviors and preferences across screens, moments, and moods.

His example of Sephora’s transformation made this evolution tangible. Faced with fragmented audiences and mounting creative fatigue, Sephora leveraged YOYI TECH’s AI engine to dynamically build personas, adapt creative variations, and optimize campaigns in real time. The result was not just higher engagement, but smarter, faster scaling — with a 24% rise in click-through rates and a 33% lift in ROI. Andy likened this precision approach to perfecting a dating strategy: not about meeting more people, but about meeting the right people, at the right time, with the right message. It’s a simple analogy, but a powerful reminder of how deeply AI can now influence every layer of the brand-consumer relationship.

This idea of depth over breadth carried forward as Kaicey Chae, VP of Business Development at Xingchang Xinda Technology, shifted the spotlight to Xiaohongshu, or RedNote — a platform now indispensable to China’s young, discerning consumers.

Kaicey’s presentation revealed how RedNote, once seen merely as a lifestyle app, has evolved into a trusted discovery engine and e-commerce powerhouse. In an environment where user-generated content is king, brands must no longer just broadcast messages — they must cultivate genuine conversations and community advocacy.

Kaicey’s breakdown of RedNote’s dual-cycle marketing system — where discovery and transaction intertwine seamlessly across platforms — offered a clear blueprint. His case study on Melvita demonstrated the power of this model: within just 18 months of launching a RedNote flagship store, the brand achieved nearly 1,000% GMV growth, while simultaneously boosting Tmall sales by over 76%.

Far from being a siloed channel, Kaicey argued, RedNote should be treated as a core node in a broader omnichannel ecosystem — one where UGC, KOLs, and e-commerce platforms feed each other in a virtuous circle.

The narrative then turned outward, quite literally, as Calvin Chan, CEO of VIOOH China, led a provocative session on how Digital Out-of-Home (DOOH) advertising is being reinvented through programmatic technology. For many, OOH may conjure images of static billboards — but Calvin demonstrated that today’s DOOH is a dynamic, data-driven force that integrates seamlessly into omnichannel strategies.

With over 50% of China’s OOH inventory now digitalized, Calvin emphasized how brands can use real-time triggers like weather, location, and behavioral data to target audiences more precisely than ever before. He painted a picture of cross-screen synergy: reaching a commuter via a Shanghai metro screen at 8 a.m., and retargeting them later that day on their mobile device with a personalized offer. DOOH, he insisted, is no longer just a brand awareness tool — it can drive full-funnel engagement and measurable outcomes, bridging the online and offline worlds in powerful ways.

The concluding panel discussion tied these threads together, exploring how brands can build a high-impact omnichannel strategy in China. Andy highlighted the critical need for localized AI models that work seamlessly across channels, not just optimizing reach but elevating relevance at every touchpoint. Kaicey reiterated that authentic platform usage — understanding the unique nuances of RedNote, for example, rather than treating it like a Western social network — is vital for winning consumer trust. Calvin brought it full circle, stressing that no channel should stand alone: programmatic DOOH, mobile, social, and e-commerce must operate as parts of a unified ecosystem, designed to follow and engage the consumer across their journey.

If there was a single takeaway from the event, it was this: success in China’s market today demands not just a presence, but a plan — an intelligent, integrated, omnichannel plan powered by real insights, smart AI, and cultural nuance.

As the landscape continues to evolve at breakneck speed, YOYI TECH stands ready to partner with brands ready to embrace this future. With advanced AI-driven advertising solutions and an unmatched understanding of China’s digital terrain, YOYI TECH offers the tools and expertise to help brands not just survive, but truly thrive.

For those ready to unlock their next phase of intelligent growth, the message from the webinar was clear: the future is already here — and the time to act is now.

 

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China Marketing DMP

Luxury Consumers in China: Strategic Insights and Market Opportunities

The Chinese luxury market remains a cornerstone of global growth, projected to capture 40% of worldwide luxury spending by 2025 (The Chinese luxury consumer, McKinsey). Post-pandemic recovery trends indicate a resurgence in overseas consumption, with 60% of purchases occurring domestically and 40% abroad—primarily in Europe and Asia-Pacific (Bain & Company-Altagamma Worldwide Luxury Market Report 2024). Despite this, China’s domestic market and its evolving consumer preferences demand strategic prioritization for global brands seeking sustained growth.

 

 

01 Key Overseas Destinations

According to China Luxury Market Insight Report, published by Tencent Marketing Insight & BCG, Asia dominates as the primary destination for outbound luxury shopping, with Greater China (Hong Kong, Macao, Taiwan) accounting for 30% of purchases. Japan and South Korea follow at 20%, while Southeast Asia captures 18%.

 

 

02 Shopping Channels and Travel Integration Among Overseas Chinese Luxury Consumers

Chinese consumers exhibit a pronounced preference for duty-free channels when purchasing luxury goods abroad, with downtown duty-free stores (41%) and airport duty-free outlets (26%) emerging as the top choices (The Chinese Luxury Consumer, McKinsey Quarterly). This trend underscores the centrality of tax-free savings in purchasing decisions, particularly among price-sensitive yet high-spending cohorts. Beyond duty-free, consumers also frequent department stores, free-standing brand boutiques, and shopping-mall brand stores, though these channels remain secondary to the dominance of duty-free retail.

 

Notably, overseas luxury shopping is rarely isolated; it is often seamlessly integrated into premium travel experiences. Consumers prioritize curated itineraries that pair luxury purchases with high-end hospitality, gourmet dining, and cultural engagements, reflecting a holistic approach to luxury consumption. For brands, aligning with duty-free retailers in key travel hubs—such as airports and urban luxury districts—is critical to capturing this dual demand for exclusivity and experiential value.

 

03 Consumer Demographics: Profiling the Luxury Cohort via YOYI DMP

The core luxury demographic skews heavily female (70%), with nearly 20% aged 45–50. Geographically, 45% reside in Tier-1 cities such as Beijing, Shanghai, and Guangzhou, or emerging hubs like Chongqing, Chengdu, and Shenzhen. This cohort is characterized by high disposable income (90% car ownership), a significant proportion of unmarried individuals (57%), and a preference for integrated consumption scenarios—spanning gourmet dining, shopping, wellness, and sports.

 

 

04 Digital Engagement: The WeChat Ecosystem Imperative

WeChat’s ecosystem has solidified its position as the central hub for Chinese consumers researching overseas luxury purchases. In Q1 2024, 92% of buyers relied on official brand channels—Mini-programs, live streams, official accounts, and websites—to inform their purchasing decisions (2024 Luxury Consumer Survey, Tencent Marketing Insight and BCG). Within this landscape, WeChat alone captures 45% of consumer attention, dwarfing other social media platforms (23%), underscoring its unparalleled influence in shaping buyer behavior.

 

 

Luxury brands leverage WeChat’s Official Accounts (OA) as a gateway to deepen digital engagement. According to Digital Luxury Group, 88% of brands strategically link their OAs to Mini-programs, embedding direct access points in OA menus, articles, and welcome journeys. This integration creates a seamless user experience, guiding consumers from brand content to transactional interfaces—such as product catalogs or exclusive pre-orders—within a single ecosystem.

Beyond digital interaction, WeChat Mini-programs serve as a bridge to physical retail. A robust 86% of luxury brands deploy Mini-program-based store locators, enabling consumers to identify nearby boutiques effortlessly. This feature, combined with inventory-checking tools, drives tangible foot traffic: 37% of brands utilizing store reservation services via Mini-programs. By integrating functionalities like associate-led consultations via WeCom, brands further personalize the path to purchase, merging online convenience with offline exclusivity.

WeChat’s dual role—as both an information powerhouse and an omnichannel facilitator—cements its indispensability for luxury brands targeting Chinese consumers. With over 1.3 billion active users, the platform not only offers unparalleled reach but also provides rich advertising formats embedded in Moments, Official Accounts (OA), Channels, Search, and more, enabling brands to engage audiences through hyper-targeted campaigns. By prioritizing mini-program development, store integration, and leveraging these dynamic ad touchpoints, brands can harness WeChat’s ecosystem to convert digital engagement into offline loyalty, ensuring alignment with the preferences of a sophisticated, tech-driven consumer base.

For actionable insights into the nuanced behaviors of Chinese luxury consumers and proven methodologies to precisely target, engage, and convert high-value cohorts, contact our team at marketing@yoyi.com.cn. Leveraging advanced DMP analytics and deep market intelligence, our consultants design bespoke strategies that align with your brand’s objectives, ensuring competitive differentiation and measurable ROI in China’s dynamic luxury sector.

Source of featured image: Photo by Laura Chouette on Unsplash

Categories
China Marketing DMP

Chinese Outbound Medical Tourism: Strategic Insights and Market Opportunities

The sustained growth of Chinese outbound medical tourism is underpinned by two macroeconomic trends: rising disposable incomes and increasing healthcare prioritization. According to the National Bureau of Statistics of China (NBSC), per capita disposable income has grown steadily since 2022, amplifying household purchasing power. Concurrently, healthcare expenditure as a percentage of total consumption has risen sharply, as noted in the Statistical Communiqué of the People’s Republic of China (2020–2025). This dual trend reflects a structural shift toward health-conscious spending, creating fertile ground for cross-border medical travel.

 

 

01 Treatment Purpose Segmentation

According to L.E.K. analysis, Chinese outbound medical tourists fall into three primary categories:

Critical Care Patients (40% of travelers, data from Analysys): Predominantly seeking advanced treatments for cancer, organ transplants, and neurological conditions in the U.S., Germany, Japan, and Singapore due to superior technology and expertise.

Preventive Care Seekers (28%, data from Analysys): Focused on health screenings and genetic testing, often opting for Japan, South Korea, or Singapore for proximity and cost efficiency. This segment offers high customer lifetime value (CLV) due to recurring engagement.

Aesthetic Medicine Consumers: Primarily traveling to South Korea for cosmetic procedures, driven by cultural alignment with East Asian beauty standards.

 

02 Outbound Medical Service Type Allocation

The Special Analysis of the Overseas Healthcare Market 2017 by Analysys reveals a clear hierarchy in Chinese outbound medical service demand. Critical care dominates, constituting 40.2% of all Chinese outbound medical travelers, driven by high-complexity treatments such as cancer therapies, organ transplants, and advanced neurological interventions.

Health check-ups represent the second-largest segment at 28%, reflecting growing consumer emphasis on preventive care and early disease detection. Unlike critical care, which is characterized by low frequency and high costs, health check-ups offer recurring engagement opportunities, positioning them as a high-potential driver of customer lifetime value (CLV).

Residual ancillary services (14.6%) encompass post-treatment rehabilitation, chronic disease management, and non-urgent specialized care. Cosmetic surgery accounts for 12.2%, underscoring the sustained demand for aesthetic enhancements, while the remaining 4.9% includes niche categories such as experimental therapies and rare disease treatments.

This allocation highlights two strategic priorities. Critical care remains the cornerstone of outbound medical travel, demanding partnerships with globally accredited institutions. Health check-ups and ancillary services present untapped potential for recurring revenue streams through bundled offerings and loyalty programs.

 

 

03 Destination Preferences

The U.S. dominates the critical care market (70% share), leveraging its reputation for innovative therapies and FDA-approved drugs. Japan ranks second (19.2%), appealing to cost-conscious patients through predictable pricing and geographic proximity. The U.K. (8.7%) attracts patients seeking high-quality care at lower costs than the U.S.

 

 

04 YOYI DMP’s Target Persona: Health Pioneers & Beauty Pursuers

Marketing for critical care treatments, such as cancer treatment, is strictly prohibited by the Chinese government. However, advertising for preventative treatments and cosmetic surgeries remains both permissible and highly popular.

The 96.7 million-strong health & beauty segment covered by YOYI DMP skews male (54%) and young (74% aged 25–34), with 81.5% being car owners—a strong indicator of high disposable income. Key engagement channels include auto-centric touchpoints (4S stores, car service apps, and DOOH in parking lots) and premium lifestyle platforms.

Married consumers (60%) require cross-device targeting strategies, such as OTT-to-mobile or DOOH-to-mobile campaigns. Singles (40%) respond well to empowerment-driven messaging, like “Better Me”.

Strategic targeting across online and offline channels is essential to effectively reach and convert this lucrative audience.

 

 

05 Strategic Recommendations

Regulatory Compliance: Avoid direct marketing for critical care; focus on educational content and KOL partnerships.

Precision Targeting: Utilize YOYI DMP’s cross-screen ID mapping to reach high-intent segments.

Service Differentiation: Design personalised aesthetic packages (e.g., minimally invasive procedures for men) and hybrid medical-tourism experiences.

The Chinese outbound medical tourism market demands a nuanced, data-driven approach. Stakeholders must align with regulatory constraints, prioritize hyper-personalized engagement, and leverage granular consumer insights to capture growth.

For deeper insights into the Chinese outbound medical service persona—including city-level distribution, app preferences, behaviors, and more—as well as strategies to target, engage, and convert this audience, feel free to reach out to us at marketing@yoyi.com.cn.

Our experts will craft a tailored marketing strategy based on DMP-driven insights to meet your specific needs.

Source of featured image: Photo by David Trinks on Unsplash

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